Safety Mission
Safety Policy Safety is the responsibility of everyone. It is the management's responsibility to provide and maintain a safe and healthy working environment by equipping the workforce with proper training and necessary tools. Proper recognition is also given to deserving service technicians that exhibit safety practices at work.
Quality Heatec JieTong is an ISO 9001:2000 certified company. It is our guarantee to you that all units that leave our workshop, whether for repair or new fabrication carries with it the stamp of quality that is compliant with the highest quality standards.
Quality Policy We strive to achieve and enhance CUSTOMER SATISFACTION by ON-TIME DELIVERY of QUALITY PRODUCTS & SERVICES through COMPETENT RESOURCES.
Quality Objectives
Customer Satisfaction
95% customer satisfaction index
Process Conformity
95% on-time delivery
95% Vendor on-time delivery
Not more than 3 in-house Non-Conformity Records
Product Conformity
Not more than a monthly average of 1 case customer rejects
Supplier Evaluation
Score of not less than 65%
Resource Competency
15 hours of training for staff performing work that affects product/service quality
Kaizen Year 2005 has seen Heatec JieTong adopting Japanese production philosophy called Kaizen, which means Continuous Improvement (change for the better). Inspired by the Marine Group LIUP advice and guidance, Heatec JieTong continues to reap Kaizen efficiency and work productivity benefits - reduced required manpower, streamlined operational activities, improved space availability, minimized energy consumption, shortened cycle times - all of which redound to monetary savings. This significantly contributes to Heatec JieTong desire to render efficient and excellent service to customers.
From simple plant layout re-arrangement, improvisation of tools, to acquisition of new technology, these small improvements create substantial impact in the company's production costs, increase productivity and better utilization levels!